Masonry Waterproofing and Drainage Masters Customer Reviews

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 13 reviews
Old basement fireplace leak fixed

I called Byron at Masonry Masters this past weekend when I had some water intrusion, after a very heavy rain, in my basement in an area they had worked on about 16 months ago. Our house was built in 1911 and has an old blocked-up, non-working basement fireplace. The work that was done last year was to re-chink and water proof the chimney itself, and the work was well done.Byron came out this morning and, after assessing inside and outside of the fireplace, suggested that they dig farther down around the base of the fireplace and seal the bottom 12 inches that included the old ash removal door and a portion of the foundation wall that has a heat pump pipe entering into it.Byron said he would work me into the schedule and I was thinking two weeks out, if I was lucky.To my surprise his crew came out later in the day and within two hours the work was done. I watched them closely and they did a very thorough, clean, professional job. They also made some suggestions about removing some old river rock and changing the soil grade away from the house.I appreciated their quick response and hopefully this repair solves the problem. If not, I know that Byron will know what to do.

Thorough and Professional

We recently moved into an older home in Portland, where the sellers had had extensive and expensive work done to stop seepage after the heavy rains of December 2015. Unfortunately, we found water to still be seeping in. Byron came out, looked at the situation, and said "I can't tell you what to do, because I don't know where the water is coming from." He made some suggestions, starting with an easy, inexpensive one (redirect the downspout away from the house), and suggested some diagnostics. We did the diagnostics, found a hole in the basement wall the previous contractor had somehow missed, and let Byron know. Even after this, he suggested some more tests to conduct to make sure it was the only likely source of the seepage. Once verified, he was out with a quote, and the work was done 2 days later. The workers, Adam and Gabriel, were very careful as they worked around the outside plants and indoors. Everyone else we called and who came out proposed their solutions, never looking to see, or suggesting how to find, the actual source. This solution was less than 10% of the others' prices. I would definitely recommend them, and have confidence that what they propose will address the underlying problem, and is not a generic one-size-fits-all solution.

Highly Recommend

The crew worked very hard digging up the dirt and applying waterproofing material and vapor barrier around the foundation. They also applied waterproof material to the inside of the foundation walls. They were very efficient, professional and friendly. I highly recommend this company.

These guys were great! I had them come out and put in a new drain system for all of my downspouts on my house. They brought way more people that I thought they would and completed the work in under 4 hours. They cleaned up so well after themselves, the only sign you could tell they were here was some extra dirt they had to spread out under my tree. I would highly recommend you give these guys a call for a bid if you have any sort of drainage or foundation issues.

Foundation Repairs

I called Marc out of desperation to do a rush job on my spalling foundation walls.Inspection was nigh .He came right out the same day and gave me a bid.His sincere demeanor and expertise proved me right in judging his professionalism.They were on time and amazingly tidy(unlike most workers who do this type of work).And BEST of all, I was able to interact with his beautiful Goldens!!! Made my day...Thankyou Marc

As a newcomer to Portland, I was inexperienced with the problem of a leaky
basement. After doing some investigation on the web and interviewing several contractors, I decided to hire Byron to fix the problem. I couldn't be more
pleased with the outcome. Bryon combines an impressive knowledge in solving
the most complicated water leaks with a casual professionalism that both he and his team demonstrated. Everyone on Bryon's team was polite, friendly and an expert at what they do. I felt totally taken care of and my expectations were far exceeded.

Good masonry company - fair prices

Had them do some work to my chimney. They showed up on time, were neat and orderly in how they worked, and cleaned up after themselves- something that was lacking in the past with others. I would recommend them. Good company to have work done.

Good work, fair prices, didn't make a mess

Contractors can be a funny bunch, but these guys were great. Marc (k?) came out and bid it. He was on time and really knew what he was doing. I liked the bid and his approach. We had them do the work. They did a good job, worked hard, were on time (again) and cleaned up well enough that I would not have even knew they were there. Would use again.

Worked hard and well into the night to fix our water problems

During the recent snow melt off, we had a huge problem when our front yard turned into a spring fed river, ending in a lake up against our foundation in the front of the house. Water started to get through the foundation, and it was a huge mess. We called these Masters guys and they came out the same day and started working, digging it out and waterproofing the whole area, then adding a catch basin and pump system. It was hard, nasty, wet work, but their guys were great, even hooking up lights to work after dark to get one part of the job done. All in all, it was a great experience and I would recommend them to anyone having water problems.

Foundation Repaired- no more leaks

These guys, Byron, Marc, and Mike, really know what they are doing. After the last major snow and meltoff, we have some major leaks coming through some cracks in our foundation. I called their company and they came out the same day, gave me a bid that was more than fair, and started soon after that. They and their workers were polite, punctual, and very careful while working around my home. I appreciate them and would recommend them in the future to others.

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Masonry Masters Customer Reviews in Portland OR and Vancouver WA